All use cases Stadiums & Sports

The Smart Venue Experience.

What happens when your Olympic venue knows every answer. Voice-first AI support for Stadiums, Venues and Sports — built by Whoo.

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66%

of sports fans want the in-venue experience to match the ease of digital platforms — only 40% say venues deliver it.

71%

of Gen Z fans expect venues to offer interactive, AI-powered assistance.

+21%

rise in event-staff wages since 2019 — making staffing harder to scale across every venue.

Meet Aiden.

Aiden is Whoo's voice-first conversational AI — a virtual member of your venue's staff, always on, tuned to your site's layout, services and policies. No app to download. Fans just speak, and Aiden listens, understands and acts: wayfinding, amenities, accessibility, and safety escalation, all through natural conversation.

Why it matters

"It's not about replacing people — it's about enhancing what Stadiums and Venues can do without inflating costs."

What Aiden does here

One voice, four jobs on game day.

Wayfinding

Instant, spoken directions to any seat or gate.

Accessibility

Stroller, wheelchair & sensory-friendly routing, on request.

Safety

One phrase away from emergency escalation, day or night.

Translation

Live, spoken translation for international fans, no app required.

Deployment

Four flexible ways to deploy Aiden in your venue.

No app required, no infrastructure overhaul. Fans get help; operators get insight.

QR Codes

On seatbacks, signs and concessions. Scan and speak — no download, no login. Fast, cheap and scalable.

Beacon Help Points

Branded, button-activated stations across concourses — always visible, with a direct line to emergency escalation.

Existing Infrastructure

Embed Aiden into current kiosks, screens and "you are here" maps — no new hardware buildout.

Games App

A voice interface inside your own app — ideal for season and premium ticket holders.

For venue operators

Fewer repetitive tasks for staff

Leaner event-day staffing

Better operational visibility

Happier, safer guests

Scales with you

10,000 to 80,000+ fans, one system

Multilingual, voice-first, inclusive

No infrastructure overhaul required

Live from QR to full app integration

Resources

Take the LA 2028 playbook with you.

The full case for voice-first venues — stats, deployment models, and what it takes to get started.

LA 2028 One Pager LA 2028 Ebook